What if I need to do a return?
No problem we have a 30 day return policy.
When will I get me order?
Orders are shipped out within 3 business days and 3 to 10 day for delivery. You will receive a tracking number after it ships.
Do you ship International
Unfortunately no. We will be add that option in the future.
Where my refund?
Once your return is received, we will send you an email to notify you that we have received your returned item and processed your refund.
A credit will automatically be applied to your credit card or original method of payment. Please be patient. It may take time before your bank posts your refund.
Do you have a quality rating system for Pre-Played products?
Yes, our games come in 6 different condition ratings as follows: New - New product in original packaging with original components. We also offer new release items for the latest game systems including PS4, Xbox One and Nintendo Switch and accept pre-orders for items not yet released. Complete - Very Good - Product is CIB (complete in box) with all original components. Includes jewel case/box, artwork, instruction manuals and any included items where applicable. All items will show very little to no wear. Complete - Good - Product is complete and will include jewel case/box, artwork and manuals. Cartridge labels, disks and manuals will show light wear from normal use. Game Only - Products may not be complete. These items may consist of the game or system/accessory only and may not include boxes or manuals. These products are still great to play but will show wear from normal use and may have sticker or marker residue on them. Uglies - Products may not be pretty, but will definitely work! We sometimes get items that show significant label damage, dents, deep scratches and cracks that we’re happy to offer at a discount. Note: We don't guarantee that DLC codes will function outside of Brand New items within 12 months of original release date.
